Shipping policy

Shipping Policy

Last Updated: July 26, 2026

At Shift8 Labs, we're committed to getting your order to you as quickly and efficiently as possible. Every order is carefully packed to ensure your products arrive in excellent condition.

Order Processing

  • Orders are processed Monday through Friday, excluding holidays.

  • Most orders are processed within 1–2 business days after payment has been received.

  • Orders placed on weekends or holidays will begin processing on the next business day.

  • During product launches, promotions, or holidays, processing times may be slightly longer.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Methods & Delivery Times

Estimated delivery times after your order ships:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days (where available)

Please note that shipping times are estimates and may vary due to weather, carrier delays, or other circumstances beyond our control.

Shipping Rates

Shipping costs are calculated during checkout based on:

  • Order weight

  • Shipping destination

  • Selected shipping method

Any free shipping promotions will be clearly displayed on our website when available.

Order Tracking

Once your package leaves our warehouse, you'll receive a tracking number via email.

Please allow up to 24 hours for tracking information to update after receiving your shipping confirmation.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Shift8 Labs is not responsible for packages delayed, lost, or returned due to incorrect or incomplete addresses provided by the customer.

If you notice an error after placing your order, please contact us immediately. While we'll do our best to update your order before it ships, we cannot guarantee changes once processing has begun.

Lost, Stolen, or Damaged Packages

Once an order has been handed over to the shipping carrier, delivery becomes the responsibility of the carrier.

If your package is:

  • Lost

  • Marked as delivered but not received

  • Damaged during transit

Please contact the shipping carrier first to initiate a claim. You may also reach out to our customer support team, and we'll gladly assist you in resolving the issue whenever possible.

Shipping Restrictions

At this time, Shift8 Labs primarily ships within the United States.

If international shipping becomes available, eligible countries and shipping options will be displayed during checkout.

Delays Beyond Our Control

Occasionally, shipping carriers may experience delays due to:

  • Severe weather

  • Natural disasters

  • High shipping volumes

  • Carrier operational issues

  • Holidays

These delays are outside of our control, and we appreciate your patience should they occur.

Multiple Shipments

If your order contains multiple products, items may occasionally ship separately depending on inventory availability. You will receive tracking information for each shipment.

Questions?

If you have any questions regarding your order or shipping, we're here to help.

Please contact our customer support team through the Contact page on our website, and we'll respond as quickly as possible.

Thank You

Thank you for choosing Shift8 Labs.

We appreciate your trust in our brand and are committed to delivering premium performance products with exceptional customer service.

Shift8 Labs

Gym is training. Life is the game.